We are looking for a skilled Quality Assurance Tester to join a team supporting enterprise software, connected devices, and customer-facing digital solutions in Milwaukee, Wisconsin. This Long-term Contract position is ideal for someone who combines strong manual testing expertise with technical depth in backend validation, system integrations, and release support. The role offers the opportunity to work closely with engineering, product, design, customer support, and global partners to help deliver stable, high-quality technology solutions.Responsibilities:• Direct hands-on testing for web applications, APIs, and interconnected business systems to confirm functionality, reliability, and overall quality.• Partner with development, design, product, and support teams to verify new features, identify issues early, and help move releases forward successfully.• Perform backend-focused validation to assess business logic, data accuracy, and system behavior across complex technical environments.• Test integrations among enterprise platforms, API services, cloud-based applications, and connected systems, including environments involving NetSuite.• Support release and deployment activities by completing pre-release checks, production validation, and post-launch testing.• Coordinate defect tracking, issue follow-up, and testing progress with offshore teams to maintain alignment and timely resolution.• Evaluate customer-facing technologies such as kiosk or device-enabled solutions to ensure consistent performance and usability.• Create and maintain clear testing documentation, including test scenarios, executed cases, defect records, and readiness assessments.• Assist in diagnosing technical problems during test cycles and production support efforts by collaborating closely with engineers on resolution steps.
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