To support member engagement initiatives, the full-time Outbound Call Center Representative will make an average of 50 outbound calls per hour to offer, explain, and schedule free in-home or virtual healthcare evaluations, all while working remotely and adhering to productivity and quality goals. Key responsibilities Make outbound calls to health plan members using an automatic dialer system, aiming for 300-400 dials and 25 appointments set per day Follow approved scripts to ensure members understand the services offered and respond to inquiries with professionalism Monitor performance metrics and report member complaints to management as needed Required qualifications High School Diploma or equivalent preferred 1+ year of call center experience or 2+ years of general work experience required Experience in a metrics-driven outbound call center environment preferred Strong computer skills with the ability to multitask across systems while making calls Ability to maintain a fixed daily schedule, including adherence to breaks and lunch times
...industry leader and become one of the largest and most successful recruiting offices in the country. This is an excellent opportunity for... ...to add new recruiters to their Sioux Falls, SD and remote/work from home team. There's no time like the present. If you have...
...Overview This health position provides support of health service programs provided at schools. An employee in this class is responsible for assisting the Registered Nurse in a high school clinic and working under the Registered Nurse's direction and supervision....
Job Description Job Description We are seeking an experienced Buyer responsible for purchasing functions in order to meet the clients needs in terms of delivery, inventory, cost and quality. Responsibilities include: Generates, adjusts and expedites purchase...
...your career with this rewarding opportunity to join the YMCA of South Hampton Roads as an Executive Director. The historical attractions of Richmond and the resort city of Outer Banks, NC are only a short drive away.Job TypeFull-timeCore Benefits IncludeHealth, Long-...
...OverviewViaPath is seeking a Criminal Intelligence Analyst to join our team. The responsibility of the Intelligence Analyst will be to provide direct support to the customer staff. While in this critical position, you will have the opportunity to utilize your training...