Job Description

Account Manager - RedditMarketStar is seeking an Account Manager to join us in our Ogden, UT location representing Reddit. Reddit is one of the hottest social media names on the market, and you will be part of the rocket ship that created the "Reddit Effect"! Account Managers are responsible for working with existing advertisers and ensuring the success of those ad campaigns. They draw daily on both their skills in managing client relationships and utilizing the data provided to make strategic and thoughtful decisions. The right candidate will be instrumental in providing value both to Reddit and to the advertisers they support.Location: Hybrid - Ogden, UTWhat Will You Do?Lead a customer outreach process that will include calls and emails with the intent of building and managing external customer relationships with continued account supportWork with existing customers to build brand awareness and increase their usage and advertising spend on RedditUse client provided and self- guided training resources to stay up to date on knowledge of the productUse data to manage, review and report on pipeline to manager each week, which includes a forecast and plan to achieve targetsAttain daily, weekly, monthly, and quarterly targetsRecord customer interactions and engagement in CRMBuild and manage both Internal MarketStar team and external client counterpart relationshipsPrepare and run regularly scheduled performance reviews monthly/quarterly/yearly with internal MarketStar peers and leadershipUse data to drive planning and successInternally and externally provide customer sentiment insights including product feedback, key industry learnings, etc.What Will You Need to Succeed?Strong time and project management organizational skillsProficiency with using Microsoft Office and/or Google SuitesDemonstrated ability to build relationshipsStrong written and verbal presentation skillsExperience with setting and exceeding sales goalsAble to multi-task, manage time effectively and adapt to changeAble to analyze and interpret data to develop and implement strategic plans is preferredPrevious experience with account management or prior experience in sales or technology preferredWhat We Offer:Structured learning and career development programsMental health programGenerous Paid Time Off policyPaid medical leaveChild/Dependent care reimbursementEducation reimbursement401k match, hardship loan program, access to financial wellness advisorComprehensive healthcare coverage including medical, dental, and visionMarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at people.success@marketstar.com for assistance.

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